Welcome to Urban West Solutions

Who We Are

Urban West Solutions opened its doors in 2016, with the aim of revolutionize cleaning services and safety practices. We pride ourselves in maintaining the highest level of professionalism and absolute commitment to delivering quality services. We provide professional customised domestic and commercial cleaning services to schools, retail stores, banks, hospitals, hotels, homes, businesses and offices in Nairobi and other cities and towns in Kenya.

Our commitment to quality services, customer satisfaction, safety measures and cleanliness has ensured that our customer retention rate is among the highest in the cleaning industry. We specialize in providing the right solution for our client’s demands. Looking at each client as a partner and working with you to develop a cleaning solution that is perfectly tailored for your facility or business premises. We’ll proactively provide suggestions which would save you money and which can produce the best outcome.

We envision becoming your ‘must-have company’ by being your service department, with whom you can leave all your chores and focus on operating your business.

Our Mission

To offer affordable quality services to our valued clients, with a high degree of commitment and consistency while ensuring our customers are happy and satisfied.

Our Vision

To be the Prime cleaning solutions provider in the East African region and beyond.

Our Approach

Provide our clients with the highest quality of tailor-made cleaning services, delivered in a safe, professional and harmonious manner.

Our Values

• Integrity
• Honesty
• Accountability

About Our Team

The Team

We believe that training staff is one of the most important steps that could differentiate the results. This includes how cleaners do their jobs more effectively and professionally, the way they swing into action in cases of urgent requests, and to comply with regulations including workplace health and safety. We have a very strong pride on our highly trained staff and the way we deliver our services to our customers to see their satisfied faces.



Our Services

• Commercial & Industrial Cleaning Services
• Residential Cleaning
• Retail Stores & Malls Cleaning
• General Office Cleaning
• Carpet & Upholstery Cleaning
• Gardening & Landscaping
• Pre, During & Post-Event Cleaning
• Post Construction Clearing & Cleaning
• Post-renovation Cleaning
• Post Builders Clearing & Cleaning

Your Safety

All of Urban West Solutions' (UWS) staff are screened and handpicked to ensure you always get the best possible service. Each employee has a complete criminal background check conducted before setting foot onto any of our customers’ property. With us, you're in good, clean hands!



Equal Opportunities

Urban West Solutions treats everyone equally and foster a culture free from discrimination, harassment and victimisation. As such, we value diversity among our staff, customers, suppliers and community and we respect the individual contributions of all people. We want a workforce that reflects the diverse community at large and expect all employees and associates to treat each other with dignity and respect. We do not tolerate unfair decisions or practises that excludes or discriminates against a colleague on the grounds of tribe, gender, race or physical disability. We base all decisions related to recruitment, disciplinary action, dismissal or promotion solely on work criteria, ethics and individual performance.

Testmonials

K. Mwariri, Director, Keight Global Concepts

UWS has been doing our cleaning for a while now. I cannot think of a better partner in this service. We have gotten the best of service and unlike our last provider, we do not have cases of lost or misplaced items in our office.

Daniel Karanja, Director of operations, Better Chance Africa Foundation - BCAF

Awesome experience. Very detail oriented, professional and cleaning service ever. Here at BCAF, we like our work space sparkling clean and that’s exactly what we have since UWS came on board. Highly recommended! Thank you very much!

Juma Aribus, Managing Director, Aribus Systems

Since we discovered the secret of outsourcing for cleaning services from Urban West Solutions, we have never regreted. The cleaners are prompt and sponteneous.

Contact Us

Get in Touch

Urban West Solutions

Physical Adress: Park Place Hotel Building,
Along Magadi Road, 2nd Floor Room 209

Office Line: 020 80 00 096

Mobile Phone: 0716 52 52 92

E-mail: sales@urbanwestsolutions.co.ke

Postal Address: P. O. Box 59798, 00200 - Nairobi, Kenya


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